Good Energy automated flexibility pilot will pay heat pump and battery customers  

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Nigel Pocklington, CEO of Good Energy, next to the good energy logo
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FlexiRewards will allow customers to earn money from their batteries and heat pumps by automatically flexing when they use, store and share energy, easing pressure on the electricity grid during peak periods.  

Good Energy, the clean power company, will pay customers to automate flexible use of their heat pumps or batteries through its new cutting-edge platform FlexiRewards. Customers could earn between £5 and £20 a month without needing to take any action – FlexiRewards does the work for them.  

Building on the success of Power Pause, Good Energy’s implementation of National Grid’s Demand Flexibility Service (DFS), FlexiRewards will take ‘demand side response’ a step further by automating customers’ flexibility. Unlike DFS, FlexiRewards does not require customers to respond to alerts to manually adjust their energy usage as adjustments are automated.  

Launched as a pilot which will run for 12 months, the platform is available only to a select number of Good Energy customers who have had heat pumps or batteries installed by the company, but do not need to be supplied electricity by Good Energy. It not only offers direct financial rewards to participating households, it also supports a more efficient and resilient national electricity grid – benefiting all electricity consumers across the UK.   

FlexiRewards works seamlessly with Good Energy’s installed heat pumps and battery systems to monitor and automatically adjust how each device uses or shares electricity during peak periods, requiring no active management by the customer. By doing so, it helps reduce strain on the electricity grid when demand is at its highest.   hey become severe, making healthcare less reactive and reducing the need for costly treatments.   

Good Energy employees on a roof, installing solar panels

As the FlexiRewards platform communicates with the customer’s devices, it can automatically shift power usage or battery charging to less demanding periods, optimising both the customer’s energy efficiency and the grid’s performance.  

“Our goal has always been to allow people to take control of their energy in a way that’s both beneficial to them and sustainable for the planet,” says James Rees, Director of Product and Propositions at Good Energy. “With FlexiRewards, we’re offering a way for our customers to save and earn money with little to no effort, while supporting a cleaner, more resilient energy system. We hope it will provide new insights into a smart energy future where everyone can play a role in grid efficiency – and get rewarded for it.”  

Research the University of Southampton has conducted with Good Energy heat pump customers has indicated that heat pumps can be paused for up to two-hour periods with limited impact on home heat and customer comfort.   

Learn more about Good Energy here

Source: Good Energy  

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